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Sales Conditions

Application areas

We execute all orders only on the basis of our general terms and conditions; other conditions do not become part of the contract, even if we do not expressly contradict them.

Conctract conclusion

The contract is concluded by your order and by our written order confirmation and / or our delivery.

Offers

Our offers are non-binding. With the appearance of a new price list, earlier price lists lose their validity.

Delivery is subject to

If at the receipt of your order the ordered wine is sold out, we offer you after consultation a qualitatively equivalent wine.

Prices

Our prices include glass and packaging upon collection in the SYBILLE KUNTZ winery. The prices are indicated with VAT.

Shipping information

12 bottles are the minimum order for a free-home delivery to a recipient within Germany. Any applicable freight charges as additional freight charges will be invoiced separately. The delivery time is usually 3 to 5 working days. We calculate a freight charge for deliveries of less than 12 bottles as follows:

  • 1 to 3 bottles: flat rate € 8,50
  • 1 magnum bottle: flat rate € 8,50
  • 6 bottles: flat rate € 9,10
  • 7 to 11 bottles: flat rate € 12,50

Payment procedure

The invoice is payable without deduction upon receipt of the wines. In case of default we charge the legal interest rates.

Retention of title

The delivered goods remain our property until full payment.

Notice of defective or broken goods.

The delivered goods are to be checked upon receipt for defects. Defects are to be reported to us immediately after discovery. Transport damages are to be reported immediately to the bearer. The wines are carefully developed and treated with care. Wine crystals (tartrates) are not a defect, but natural precipitations and testify to the maturity of the wine. They are tasteless and do not affect the quality of the wine. In the case of legitimate complaint we deliver new or in case that the wine in question is sold out - a qualitatively equivalent replacement.

Storage

We are not liable for consequences of improper storage. Please store the wine in a horizontal way in a cool, dark room.

Place of fulfillment, jurisdiction

Place of fulfillment is our winery in Lieser. Jurisdiction is Bernkastel-Kues.

Right of return for consumers in accordance with the Distance Selling Act

You can return the delivered goods without giving reasons within two weeks by return. The period begins at the earliest with receipt of the goods and this instruction. To meet the deadline, the timely dispatch of the goods is sufficient. The return is at our expense and risk. It must be sent to SYBILLE KUNTZ Weingut, Moselstr. 25, 54470 Lieser. In the case of an effective return, the received services are to be returned and the benefits / benefits of use given are to be surrendered. In case of deterioration of the goods, we can demand compensation for value. This does not apply if the deterioration of the goods is solely due to their examination - as you would have been possible in the store. Moreover, they can avoid the obligation to pay compensation for value by not using the goods as an owner and refraining from anything which impairs their value.